Privacy Policy

LiveHost holds your data in accordance to the Data Protection Act 1998 which can be found here: http://www.hmso.gov.uk/acts/acts1998/19980029.htm

Information Collection and Use

LiveHost is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. LiveHost collects information from our users at several different points on our website.

Registration

In order to use certain parts of this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site, the choice of session or permanent cookies is yours. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to open an account with us and make use of our services. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use an outside shipping company to ship orders (if appropriate), and a credit card processing company or bank to charge users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

We occasionally partner with other third parties to provide specific services. When the user signs up for these services, we will only share names, or other contact information that is necessary for the third party to provide these services.

These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links

This web site may contain links to other sites. Please be aware that we (LiveHost) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys

From time-to-time our site may request information from users via a survey or poll. Participation in a survey is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as post or zip code, age level). Contact information will be used to notify the winners and award prizes (if applicable). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

LiveHost takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

If any of our forms asks users to enter sensitive information (such as credit card number and/or social security number or similar personally identifiable data), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our some of our forms, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. To learn more about SSL, follow this link www.verisign.com.

While we occasionally use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our accounts department or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

If you have any questions about the security at our website, you can send an email to admin@livehost.co.uk.

Supplemental Information

In order for this website to properly fulfil its obligation to our customers, it may be necessary for us to supplement the information we receive with information from 3rd party sources.

For example, to determine if our customers qualify for credit terms, we use their name and social security number and other relevant details to request a credit report. Once we determine a user's credit-worthiness, this document is destroyed.

Site and Service Updates

We also send the user site and service announcement updates (if requested). We communicate with the user to provide requested services and in regards to issues relating to their use of our site or services via email, phone or mail (as applicable).

Correction/Updating Personal Information:

If a user's personally identifiable information changes (such as your post or zip code), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the users control centre or for removing yourself and closing the account by emailing our Customer Support here admin@livehost.co.uk .

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Date effective from: 28/06/2006